TSA NOTE
Rocket Records connects your medical records to a physician-signed letter describing your medical condition or device for TSA screening, handled online, typically the same day.
Quick telehealth visit · Letter ready the same day
People who qualify often don't realize it. Here are a few of their stories.
Naomi wears an insulin pump and a continuous glucose monitor, and every trip through security meant a longer conversation with officers. A physician letter describing her devices now travels with her, and screening goes faster because officers know what to expect before they ask.
Frank's pacemaker sets off the metal detector every time. He used to explain it from scratch at every checkpoint. Now he hands over a letter describing the device, and the conversation is over in seconds.
Camille's fibromyalgia makes standing still for long screening waits genuinely painful, but nothing about her looks visibly disabled. Her letter gives her a way to request accommodation without explaining her whole medical history to a stranger at the checkpoint.
Or maybe your situation is a little different. Tell us about your condition and we'll let you know if a letter can help. It takes about 5 minutes, and there's no commitment to continue.
THE PROBLEM
Before Rocket Records, there was only one way to do this, and it was exhausting.
THE SOLUTION
We handle the medical documentation. TSA officers still conduct standard screening; your letter simply helps explain what they're seeing.
AVAILABLE NOTES
Select the note that matches your situation to see if you qualify.
A physician's note notifying TSA of a hidden medical condition before you fly. Present it discreetly instead of explaining at the checkpoint.
Physician documentation for travelling with a medical condition, device, or medication.
Physician documentation for a trip you cannot take, formatted for airlines, hotels, and travel insurers processing your claim.
A physician's note describing your child's medical condition or device for screening and travel. No appointment needed.
A TSA note supports communication at the checkpoint. It does not exempt you from standard screening.
ELIGIBILITY
These are just examples. Many other conditions apply. We'll help determine whether a letter can help with yours.
A letter helps most when your condition or device actually affects screening, not simply because of the diagnosis itself.
See If I QualifySEE WHAT OUR HAPPY CUSTOMERS ARE SAYING!
Denise P. - Arizona
5 out of 5 starsMy insulin pump made every airport trip stressful. I got my letter in two days and I have not had a difficult screening since. Worth it for the peace of mind alone.
Nathan R. - Minnesota
4.5 out of 5 starsI travel with an ostomy bag and used to dread the checkpoint conversation. The letter explains everything before anyone has to ask. It made flying feel normal again.
Tessa Brennan - Maryland
5 out of 5 starsMy son is autistic and airport crowds overwhelm him fast. Having a letter to hand over meant we could request a quieter lane without a long explanation. It changed how we travel.
Your condition is real. You deserve a smoother trip through security. Don't let uncertainty hold you back any longer.
See If I QualifyRocket Records provides a physician-signed letter describing your medical condition, device, or supplies, written to help you communicate with TSA officers during screening.
No. All passengers go through screening. Your TSA letter helps officers understand your condition or device before they ask, which often makes screening faster, quieter, and more private.
That's right. We retrieve your existing medical records and work with licensed healthcare providers to verify your condition. If your records clearly show you qualify, no additional doctor visit is needed.
Your letter is signed by a licensed physician and written in screening-relevant language, so you can present it at TSA checkpoints nationwide. TSA recognizes medical documentation as a way to communicate your condition, though officers still exercise their own judgment during screening.
Yes. TSA runs a free helpline called TSA Cares that can arrange a Passenger Support Specialist to meet you at the checkpoint. Call at least 72 hours before you fly. Your letter and that call work well together: the call arranges the assistance, and the letter explains your condition once you're there.
Most requests are processed same-day. Your signed letter is typically delivered within 24-48 hours, ready to travel with you.
Many qualifying conditions aren't visible. Autism, chronic pain, anxiety, epilepsy, and internal medical devices all qualify. Eligibility is based on how your condition affects screening, not how it looks to others.
Implanted and worn devices, ostomy and medical supplies, hidden neurological conditions, chronic pain, respiratory conditions, mobility limits, mental health conditions, and sensory impairments. If your situation isn't listed, we'll help determine whether a letter can help.
If our clinician determines your situation doesn't warrant a letter, we'll explain why and help you gather additional medical records for reconsideration if appropriate. We also offer a partial refund in the case of denial.
MORE FROM ROCKET RECORDS
We help with more than TSA letters. Explore other ways we can make navigating healthcare easier.
$300–500/Yr Handicap permits for mobility limits, chronic pain, and heart or lung conditions.
$1,200–4,000/yr Lower-cost weight loss and metabolic treatment, prescribed online by a licensed clinician.
$80/Yr Free lifetime access to 2,000+ federal recreation sites for seniors and people with disabilities.
Join thousands who've simplified their lives with Rocket Records. Start your request now and have your letter within days.
See If I QualifyTo help you better understand your rights and options, every article on Rocket Records is reviewed by qualified medical experts. Our reviewers ensure that the medical information is accurate, clearly explained, and truly helpful for individuals seeking benefits certification or navigating their healthcare needs. We’re committed to providing reliable, expert-verified guidance so you can move forward with confidence and clarity.
Reviewed by
Dr. Steven Caldwell is a board-certified physician with over 15 years of experience reviewing medical documentation and supporting patients navigating workplace health requirements. His clinical background includes primary care and occupational health, where he has helped individuals manage chronic conditions, temporary medical limitations, and return-to-work planning. Dr. Caldwell focuses on ensuring that medical guidance is clear, practical, and aligned with current standards of care. As a reviewer for Rocket Records, he evaluates content for medical accuracy and helps translate complex healthcare topics into accessible information for patients and employers.
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